Privacy
This page explains how Brango handles your personal information, what we collect, why we need it, and your rights over that data. It also covers responsible gambling tools, account terms, and how we protect minors. Everything here reflects our commitment to fair, transparent, and secure operations under applicable state gaming regulations.
Responsible Gambling
Gambling should be a form of entertainment, not a way to earn money. If you feel your gambling is no longer in control, take action early. Brango offers several tools to help you manage your play:
- Deposit limits: Set daily, weekly, or monthly caps on how much you can deposit. - Loss limits: Restrict the total amount you can lose over a set period. - Session time limits: Automatically log you out after a chosen session length. - Reality checks: Receive pop-up reminders showing how long you’ve been playing. - Cooling-off periods: Temporarily pause your account for 24 hours, 7 days, or 30 days. - Self-exclusion: Permanently close your account for a minimum of six months.
All limit reductions apply immediately. Requests to increase limits require a 24-hour waiting period.
Warning signs of problem gambling include chasing losses, lying about how much you’ve spent, or gambling to escape stress. These are common and nothing to be ashamed of. Free, confidential support is available through the National Council on Problem Gambling (1-800-522-4700) and their 24/7 chat service.
Brango enforces a strict 18+ policy. We verify age during registration and may request additional documentation. If you share a device with minors, consider using parental control software like Net Nanny or K9 Web Protection to block access.
Account Terms and Fair Play
Only one account per person is allowed. You must be at least 18 years old and located in a state where online casino gaming is permitted.
Before your first withdrawal, we require identity and address verification (Know Your Customer, or KYC). This helps prevent fraud and ensures funds go to the right person.
Bonuses come with specific terms: wagering requirements, eligible games, expiry dates, and maximum cashout limits. Bonus abuse, such as creating multiple accounts or exploiting system errors, will void any offer and may lead to account closure.
Inactive accounts (no login for 12 months) may incur a monthly dormancy fee after notice.
We prohibit cheating, collusion, bot usage, and fraudulent chargebacks. Violations can result in withheld winnings, account suspension, or reporting to authorities.
If you have a dispute, contact our support team first. If unresolved, you may escalate the matter to your state gaming regulator.
Data Collection and Use
We collect four types of data:
- Identity and contact details (name, email, phone, address) for account creation and communication. - Payment information (card or e-wallet details) processed securely through third-party providers. We never store full card numbers. - Technical and usage data (IP address, device type, pages visited) to improve site performance and detect fraud. - Verification documents (ID, proof of address) submitted during KYC.
We process this data because it’s necessary to run your account, meet legal obligations, prevent crime, and provide service. We do not sell your information to third parties.
Data is shared only with payment processors, identity verification partners, and regulators when required by law. All partners must meet strict security standards.
Your Privacy Rights
You have the right to:, Access a copy of your personal data., Correct inaccurate information., Request deletion, subject to legal retention requirements., Obtain your data in a portable format., Object to certain processing, such as marketing.
To exercise these rights, email our data protection contact address listed in the website footer. We respond within 30 days.
Cookies and Tracking
Our site uses cookies:
- Essential cookies keep you logged in and enable transactions. These cannot be disabled. - Analytics cookies help us understand site traffic (e.g., which games are popular). - Marketing cookies may show you relevant ads if you’ve opted in.
You can manage preferences via the cookie banner on your first visit or adjust browser settings. Disabling non-essential cookies won’t affect core functionality.
Security Measures
All data transmitted between your device and our servers is encrypted using TLS 1.2 or higher. Internal access to personal data is limited to staff who need it for their role. Systems undergo regular security testing.
Data Retention
We retain personal and transaction records for five years after account closure. This is required by anti-money laundering laws and state gaming regulations to support audits and investigations.