Responsible Gaming

Brango is committed to offering a safe and fair gaming environment. We expect all players to treat gambling as a form of entertainment. Not a way to earn money. This page explains the tools, policies, and support options available to help you stay in control.

Gambling as Entertainment

Gambling should never be seen as a reliable source of income. Wins are never guaranteed, and losses can add up quickly. If you find yourself chasing losses, betting more than you can afford, or feeling stressed about your play, it may be time to take a step back. Recognizing these signs early is important.

Tools to Stay in Control

Brango provides several features to help you manage your play:

- Deposit limits: Set daily, weekly, or monthly caps on how much you can deposit. Limits apply immediately. Raising a limit requires a 24-hour waiting period. - Loss limits: Restrict how much you can lose over a set period. - Session time limits: Choose how long you can play in one sitting. - Reality checks: Receive pop-up reminders showing how long you’ve been playing. - Cooling-off periods: Take a break from gambling for 24 hours, 7 days, or 30 days. Your account will be fully restricted during this time. - Self-exclusion: Permanently close your account for a minimum of six months. During this time, you cannot reopen it or create a new one.

All limits can be adjusted in your account settings under “Responsible Gaming.” Any reduction takes effect right away. Increases are delayed to give you time to reconsider.

Warning Signs of Problem Gambling

Watch for these behaviors in yourself or someone you know:, Spending more time or money on gambling than intended, Lying about how much you gamble, Using gambling to escape stress or problems, Borrowing money or selling items to fund play, Feeling restless or irritable when trying to cut down

If any of these sound familiar, free and confidential help is available. Contact the National Council on Problem Gambling (1-800-522-4700) or visit their website. They offer 24/7 support with trained counselors who understand what you’re going through.

Protecting Minors

You must be at least 18 years old to play at Brango. We verify age and identity during registration and before your first withdrawal. If you share a computer or device with minors, consider installing blocking software like Net Nanny or K9 Web Protection to prevent underage access.

Account and Fair Play Rules

Only one account per person is allowed. You must provide accurate personal details and complete identity verification (KYC) before withdrawing funds. This protects both you and the operator from fraud.

Bonuses come with terms: wagering requirements, eligible games, expiry dates, and conversion caps. Attempting to abuse bonus offers, such as creating multiple accounts or exploiting system errors, will result in forfeited winnings and possible account closure.

Dormant accounts (no login for 12 months) may be closed after notice. Collusion, use of bots, or initiating chargebacks without valid reason violates fair play rules and can lead to permanent bans.

If you have a dispute that customer support can’t resolve, you may escalate it to your state gaming regulator. Keep records of your communications.

Privacy and Data Use

We collect:, Identity and contact information (to verify you’re over 18 and prevent fraud), Payment details (to process deposits and withdrawals securely), Technical data (IP address, device type, browsing behavior. To detect misuse and improve site performance)

We share data only with payment processors, identity verification partners, and regulators when required by law. We do not sell your information.

You have the right to access, correct, delete, or transfer your data. To exercise these rights, contact our privacy team through your account portal.

Cookies on our site fall into three types: - Essential: Required for the site to function (cannot be disabled) - Analytics: Help us understand traffic patterns (you can opt out) - Marketing: Used for ads (you can disable these in your browser settings)

All data is encrypted in transit, and access is limited to authorized staff only.

Changes to This Policy

We may update this page to reflect new laws or practices. You’ll see a revised “Last Updated” date at the top. Continued use of the site means you accept the changes. Review this page periodically.